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Senior Network Engineer
Huawei Telekomünikasyon Dis Ticaret Ltd, Turkey
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 7, 2024
Last Date
Mar 16, 2024
Location(s)
Job Description
- Handle customer tickets and preparing the solution implementation documents.
- Collecting, tracking and fixing the problems.
- Researching technical issue.
- Operate routine maintenance, testing, problem troubleshooting, software upgrade, providing technical support
- On-site support in case of major or critical problems
- Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
- Focuses on routine maintenance, problem troubleshooting, software upgrade, Key event support, customer training, where you will be accountable for part of the solution and of the service process
- Access products E2E analysis and troubleshooting;
- Available after hours and weekends as needed and willing to work on-call rotation
- Available to travel domestic, work location is Istanbul and Ankara
Requirements
- Engineering degree in Electronics or Computer Science or related field.
- Advanced level of English is required.
- Min. 4 years of experience in telecom industry in Datacom Networks
- Have the in-depth working knowledge of IP. (LAN/WAN network configuration amp; troubleshooting)
- In-depth understanding and troubleshooting
- Excellent interpersonal and communication skills, good team spirit, and adaptability.
- Good problem solving, learning and reporting skills.
- Good at all kinds of report making and presentation.
- Good ability to diagnose network alerts, events or issues
- Ability to work in a dynamic and heavy working environment.
- Should be able to work as part of a project team or as an individual contributor
- Essentially a Good Team Player
- Ability to lead the team cooperation
Job Specification
Huawei Telekomünikasyon Dis Ticaret Ltd
Information Technology and Services - Istanbul, Turkey