Service Sales Specialist
ABB, Turkey
Job Description
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.
You will deliver the service sales portfolio to ABB customers within the Electrification in Dudullu-Istanbul,Turkey.
As a Service Sales Specialist reporting to the Service Sales Manager, you will play a crucial role in implementing the service sales strategy.
Your responsibilities
Develop business through market research and customer visits and identify project opportunities via the SFDC database. Achieve sales order volume as per agreed team and personal target,
Utilizing the Servis database to understand the existing installed base and identifying and developing sales opportunities within the Electrification business,
Establishing long-term customer relationships by understanding customer requirements and applicable regulations, responding immediately to issues and demonstrating in-depth technical Service product/solutions knowledge to promote product Life Cycle Management,
Ensure the customer satisfaction during / after deliveries and continues support to customers and follow up on further service requirements,
Communicating contract details in accordance with ABB offerings and strategy and managing associated administrative Sales processes,
Preparing and reviewing sales plans and proposing recovery actions when needed to ensure all targets are met.
Implementing the Service sales strategy, with a focus on penetrating installed base, and promoting various replacement, upgrade, retrofit and value add solutions to the benefit of the customer and ABB,
Actively promoting ABB’s Service products and solutions during various marketing activities (trade fairs, exhibitions,
conferences, customer meetings) while monitoring customer and market trends to develop effective marketing activities in collaboration.
Job Specification
Your background
University degree in Electrical/ Electronic Engineering,
At least 5 years of experience in service sales,
Good knowledge in medium and low voltage products, systems, solutions and related operation, maintenance,
Agile, innovative and team-work oriented profile with strong problem solving, communication and negotiation skills,
Excellent command of written & spoken English skills,
Proficiency in MS Office skills,
Having a valid driving license & no obstacle for traveling.
More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.