Field Service Engineer, Motion
ABB, Turkey
Job Description
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.
You will execute service work with Motion in Adana,Turkey. Reporting to the Field Service manager, you will act as the technical point person between customers and extended ABB teams.
Your responsibilities
Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently; identifies technical problems and makes analysis through remote or on-site activity in different service categories.
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
Identifying opportunities for the development of new service applications, equipment and methods.
Frequent domestic travelling will be required, as the role will require hands-on support at customer sites. Very punctual international travelling might also be required for training purposes or special customers.
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Job Specification
Your background
Bachelor’s degree in Electrical Engineering or Electrical/Electronic engineering.
Minimum 2 years of experience in servicing, maintaining, commissioning and repairing drives for all types of industries and applications.
Knowledge of AC/DC drives technology, industrial communications (Profibus, Ethernet, Modbus, industrial routers, cloud-based services, etc.) and remote monitoring and remote support systems.
Advanced level of English, both written and spoken.
Turkish knowledge is a must.
MS Office Applications.
Enthusiastic and solution-oriented person with strong teamwork skills.
Flexibility and quick adaptation to frequent scheduling updates. Only on specific and pre-fixed schedule, availability to work during weekends and public holidays to provide 24/7 support. Up to 70% travel required.